“We wanted to thank you and your team for another high-quality, stress-free new store opening. The TLW quality is, once again, clearly evident throughout the entire property. We very much appreciate having you on-site for opening day, and for being readily available for our team’s questions and last-minute opening requests. We also want to thank you for ensuring the office, restrooms, parking/loading areas, and all of the ground floor units were up to our Extra Clean standards, ready to delight our new customers. These are no small things, and is also not common in my experience opening new stores with other general contractors. It is “the TLW way”, in my experience.

I have said it before, but it’s worth saying every time. Having opened three stores with you, not only are you the top superintendent I have experienced (knowledgeable, patient, kind, and service-minded), the TLW team is, by far, the best builder I have worked with in my seven years of opening new storage facilities. The quality workmanship, timely communication, and pre/post-COO service levels are absolutely world-class. Thank you for an EXTRAordinary partnership.”